FAQ

SQ-Panel FAQ

Find answers to common questions about the SQ-Panel, its functionality, and commissioning via the Matter procedure.

1. What is the SQ-Panel?

The SQ-Panel is an easy-to-use sensor display with built-in environmental sensors for indoor air quality monitoring and human presence detection.

2. What sensors are included in the SQ-Panel?

The SQ-Panel includes sensors for temperature, humidity, air pressure, CO2 levels, VOCs, and air quality index measurement.

3. How do I set up the SQ-Panel using the Matter procedure?

Use the Carenuity app to scan the QR code displayed on the panel for easy commissioning in your preferred Matter-compatible ecosystem.

4. Do I need the Carenuity app after setup?

After initial setup, using the Carenuity app is optional as the SQ-Panel supports multi-admin Matter ecosystems like Alexa, Google Home, and Apple Home.

5. How do I manage user profiles?

Use the Carenuity app or your preferred Matter ecosystem to define user preferences and thresholds for sensor alerts.

6. Can the SQ-Panel be used in multiple rooms?

Yes, you can operate multiple SQ-Panels on a single connector to monitor various rooms simultaneously.

7. What are the mounting options for the SQ-Panel?

The SQ-Panel can be wall-mounted for a sleek look or placed on a table stand for flexibility.

8. How does the SQ-Panel ensure data security?

The SQ-Panel uses end-to-end encryption and Gaia-X-certified European servers for secure data handling.

9. Can I monitor air quality remotely?

Yes, the Carenuity app lets you monitor air quality and sensor data from anywhere, even when you're away.

10. What is the range of the Matter-supported SQ-Panel?

The SQ-Panel has an extended range of approximately 80 meters, providing reliable operation indoors.

11. How can I customize sensor thresholds?

Thresholds can be configured via the app or Matter-compatible platforms, enabling alerts for deviations.

12. Is the SQ-Panel compatible with other smart home systems?

Yes, it integrates seamlessly with popular Matter ecosystems like Alexa, Google Home, and Apple Home.